Pirsonal’s platform automatically creates personalized videos. Each personalized video is created from templates. Every time a video is successfully created, your account consumes credits.
In this article, you will learn about your account credits, where to find them, and how to add more credits yo your account.
What are Credits
Credits are the way we measure at Pirsonal certain characteristics your plan supports. Each credit is equivalent to one second of generated video, but only for personalized videos that have been successfully created, that is, those that have the “done” only. Therefore, videos with status “processing”, “queue” or “error” will not have used credits yet.
Credits are renewed on a monthly, yearly, or campaign basis, depending on the type of plan to which you have subscribed.
Where to find the number of Credits Left
How to add more Credits to your account
How to know the number of Credits used by a template
In order to know the number of Credits used by a template, simply follow these steps:
- Go to My Templates
- Identify the template you want more information about and click on the three dots icon located in the “Action” column
- Click on “Info” once the menu has been displayed