Pirsonal’s flexible software enables users to create personalized and automated videos with the utmost security and ease. Safeguarding your organization, your customers, and your Pirsonal account is essential.
By default, your Pirsonal account is secure. Pirsonal automatically makes sure that the data processed through our platform and the workflows in place protect your account, your organization, and your customers’ data.
In this article, you’ll learn some of the security measures you enjoy as a Pirsonal user.
Ways to make your Pirsonal account and customer data more secure
These are some of the security measures we take from a content perspective and some of the options you can also use as a customer.
Custom server location option
With Pirsonal, you can request a custom location or zone for video rendering, databases, and application servers. This ensures that we help you comply with your local Data Protection and Compliance requirements.
All Pirsonal websites and products use a valid SSL security certificate to protect and encrypt all your information at all times.
SSL stands for Secure Sockets Layer. It’s the standard technology for keeping an internet connection secure and safeguarding any sensitive data by encrypting the data.
Mandatory Use of Valid SSL
All the content processed by Pirsonal’s software requires that this content uses a valid SSL security certificate. Otherwise, the personalized or automated videos won’t be processed. This also applies to the use of Pirsonal’s API.
By doing this, we make sure that the content provided by the user is encrypted and secure right from the source even before reaching the Pirsonal platform.
Automatically safeguard each personalized video by utilizing secure and anonymized URLs.
At Pirsonal, we guarantee the privacy and confidentiality of customer data by never sharing it through the video URL.
We use anonymized IDs in video URLs (example: https://vid.pirsonal.com/6010536c97895d35c17a9dc8) instead of using personalization tags in the URLs (http://website.com?first-name:john).
Instant data deletion
When videos are rendered, all media assets are immediately deleted. Once they are deleted, there is no way to retrieve the media files.
Let’s say that rendering a new personalized video requires using 5 dynamic video clips, 2 images, and 4 voice-over audio files.
For this new personalized video to be processed, Pirsonal will temporarily download the content to our servers so that the video can be successfully rendered.
Once the video has been successfully rendered, all media files used in the process will be immediately deleted.
Webhooks are commonly used to simplify communication between two applications. For example, every time Pirsonal automatically creates a video, our platform can communicate with any application in real time.
Pirsonal allows you to safely share data between Pirsonal and other applications using password-protected webhooks. This ensures that no third party can access the content from the webhook, protecting the data shared between Pirsonal and your application.
Custom Video Hosting
When it comes to hosting your videos, Pirsonal takes care of everything by default using Microsoft Azure, which has been a long-time partner. You can also use Amazon AWS S3 with a bucket from your organization or a custom bucket from Pirsonal.
With our integration with AWS S3, you can securely host your videos using Pirsonal’s integration with AWS S3, applying your organization’s standards and terms to determine how and where they are hosted.
With multi-accounts, you provide a unique account to each team, department, or region with separate credentials and credit allowance.
Mult-accounts are created from a Master account. This master account can’t access the child accounts since these are totally independent of the Master account from a data protection standpoint.
With Pirsonal, you can easily delete all videos and their relevant metadata with a single click or by using Pirsonal’s API.
Once these videos have been deleted, there is no trace of this information in our systems.
With Pirsonal, you can decide what metadata your organization should use according to your Data Protection Policy.
Added to this, Pirsonal automatically anonymizes all content so that your customers and brand are safe.
For example, when you upload a file with the name “banking-video-intro-customers-in-eu.mp4” to Pirsonal, our system will automatically rename it with an anonymous ID and remove the file extension. This applies to any file the platform processes.
Embeddable Interactive Video Player
You can easily embed Pirsonal’s interactive video player, Pirsonal Player, on your organization’s website or leverage Pirsonal’s secure hosting for your video landing pages.
You can also choose to use the video file Pirsonal automatically creates so that personalized videos are played with a video player of your choice.
Multifactor Authentication (MFA) and One-time Password (OTP)
With MFA, you have the option to use a one-time passcode each time you log in to Pirsonal, in addition to your user ID and password. This added measure ensures that your account remains secure and protected against malicious attacks.
Templates have their own ID and Secret
When using Pirsonal’s API, users are required to provide the template ID on top of their API ID and API secret. Using the template Secret is also necessary for certain operations.
This added layer of security protects your template and video information from unauthorized access and operations.