Knowledge Base

Minimum System Requirements

There’s no need to download or install any software on your computer to use Pirsonal. You’ll just navigate to Pirsonal.com or App.pirsonal.com in your preferred web browser and log in to your account. You’ll be working in a web browser. Because of this, there are a few browser-related settings you’ll need to know about.

In this article, you’ll learn about web browsers that work well with Pirsonal, web browser settings and using web browsers on mobile devices.

Compatible web browsers

Web browser settings

If you’re seeing unexpected behavior in your Pirsonal account, here are some things you can check.

  • Enable cookies: Make sure cookies are enabled in your browser so all parts of our application work as expected.
  • Enable pop-ups and JavaScript: Pop-ups and JavaScript should be enabled in your browser, so you can view errors, alerts, and preview screens.
  • Set your screen resolution: The minimum screen resolution should be set to 1024 x 768. If you’re using a netbook, try setting the resolution to 1200 x 800 if things appear out of place.
  • Check your web browser add-ons: In some cases, browser add-ons, extensions, ad blockers, or plugins can interfere with the functionality of our application. You may want to disable these extras or try a browser without them.

Web browsers on mobile devices

The Pirsonal site hasn’t been designed to be mobile responsive. For a full experience, please browse our applications using a web browser on a computer.

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