This article helps marketing and creative teams prepare their visual assets for use with Pirsonal’s Professional Services.
Our team uses your content to build technical video templates using Pirsonal Editor and Pirsonal Script. Whether you’re using Canva, After Effects (AE), or another design tool, this guide will walk you through everything you need to submit.
If you are new to video personalization and want to understand what’s possible, watch the following guide:
You'll learn...
What to Submit to Professional Services (Pirsonal)
1. Reference Video
A sample showing what the final personalized video should look like.
- Format: MP4 (recommended) or screen recording
2. Base Video (Without Dynamic Content)
The clean version of the video, without personalized names, images, etc.
- Must match the final layout and resolution
- Often this is a single file, but it may also include multiple layers or files
- Example: base animation in MP4, overlays with alpha channel, dynamic scene placeholders
- If your video consists of multiple parts, please specify each layer and its purpose
3. Creative Assets
Include:
- Dynamic text samples (short and long)
- Dynamic images, videos, audio clips
- Font files (TTF or OTF) if custom fonts are needed
Supported Dynamic Content
| Type | Examples | Format Notes |
|---|---|---|
| Text | Names, messages, locations | Plan for variations in length |
| Image | Profile photos, logos | JPG, PNG (Alpha supported), consistent ratios recommended |
| Video | Logo reveals, intros | MP4, MOV with alpha, short duration recommended, size-optimized when possible |
| Audio | Voice lines, music | MP3, WAV |
Text Layers: Key Guidelines
Autofit (Recommended)
Automatically resizes text to fit the defined area.
- Ensures no cutoff, but long text may appear smaller
- Our team often applies Autofit and flags size issues
Paging
Displays long text in parts (like subtitles). Useful for quotes or multi-line messages.
Provide the Following:
| Field | Description |
| Max Text Area Box | Width/height in pixels or % of screen |
| Alignment | Horizontal + vertical (e.g., center/center) |
| Font Name | Specify or provide file |
| Number of Lines | 1 default. Specify if more |
| Example Texts | Provide both short and long |
Dynamic Images
Required Info:
| Field | Description |
| Image Size | Prefer uniform sizes; define alignment behavior if varied |
| Alignment | Choose: center, top, left, right, or bottom |
| Resizing Options | Choose: preserve aspect ratio (default), stretch, crop |
Dynamic Video and Audio
- Formats: MP4 for video; MP3/WAV for audio
- Alpha transparency supported
- Keep durations consistent when possible
Hosting Media
Dynamic content must be accessible via public URLs when rendering at scale.
- If you need help hosting files, Pirsonal can handle this for you—just ask our Professional Services team.
Supported Effects
These effects are available for dynamic content (text, images, videos, audio):
| Effect | Description | Applies To |
fadeIn |
Audio/video fade-in | Video, Audio |
fadeOut |
Audio/video fade-out | Video, Audio |
imageFadeIn |
Transparency from 0 to 100% | Image, Video, Text, Rectangle |
imageFadeOut |
Transparency from 100% to 0 | Image, Video, Text, Rectangle |
moveTo |
Position change over time | Image, Video, Text, Rectangle |
zoom |
Zoom in/out from center | Image, Video, Text, Rectangle |
color Change |
Only for text and rectangle objects | Text, Rectangle |
File Submission Checklist
Before submitting your materials, make sure to include the following:
- Reference video: A visual sample of the expected final personalized video (MP4 or screen recording).
- Base video(s): A clean version without dynamic content. This could be a single file or multiple layered elements. If using multiple files (e.g., overlays, alpha-channel videos), clearly label and describe them.
- Text content samples: Include both short and long versions of the personalized text.
- Dynamic image files: Images that will change per viewer (e.g., profile pictures, product thumbnails).
- Dynamic video/audio files: Optional clips or voice lines. Ensure each file is clearly named and matches your intended structure.
- Font files: If you’re using non-standard fonts, include the TTF or OTF files.
- Public URLs: All media must be accessible via public URLs. If you need Pirsonal to host files on your behalf, please let us know.
- Optional layer/object documentation: If using multiple video/audio/image layers, include a simple document that explains each file’s function and placement.
Send your files via Google Drive, Dropbox, or another secure shared link or upload them to the project management task opened by Professional Services.
What to Expect from Professional Services
Once we receive your assets:
- Standard delivery: Our team will create and test your dynamic video template within up to 8 business days and add it directly to your Pirsonal account.
- Faster delivery available: If you have tight deadlines, let us know. Expedited delivery is available upon approval.
Depending on the complexity of your project, we’ll use either Pirsonal Script or Pirsonal Editor—two powerful tools that allow us to support flexible, dynamic templates, advanced structures, and detailed property control. This adaptability means your personalized video can follow the exact behavior and visual output your campaign requires.
Final Tips
- Plan for the longest and shortest data values
- Use clear filenames (e.g.,
name_text.mp4,photo_img.png) - Contact us if anything is unclear—our Professional Services team is here to walk with you
Need help? Contact your Pirsonal representative or our Professional Services team.