As a Master Account user, when you create a new Subaccount for your client, you need to provide the following information about the new account:
- First Name
- Last Name
- Total Credits
The email and password information you provide through the New Subaccount form will be the login credentials for the new Subaccount user.
Please note that this is a totally new and independent account.
You can copy this information and share it with your client. Once the client logs into their account, they can change the password on the Account > Settings page.
We will not send your client their account information but your client must activate the account from the activation email automatically sent by Pirsonal when you create a new Subaccount from the Master Account.
If you do not want a Subaccount user to receive this activation email, use an email address you have access to instead. This way, you’ll be able to activate the account on behalf of your client.
If you need to update the email address for any Subaccount, please contact Support at firstname.lastname@example.org.