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Compatible web browsers
- Google Chrome
- Mozilla Firefox
- Safari (7 and above)
- Microsoft Edge
Web browser settings
If you’re seeing unexpected behavior in your Pirsonal account, here are some things you can check.
- Enable cookies: Make sure cookies are enabled in your browser so all parts of our application work as expected.
- Enable pop-ups and JavaScript: Pop-ups and JavaScript should be enabled in your browser, so you can view errors, alerts, and preview screens.
- Set your screen resolution: The minimum screen resolution should be set to 1024 x 768. If you’re using a netbook, try setting the resolution to 1200 x 800 if things appear out of place.
- Check your web browser add-ons: In some cases, browser add-ons, extensions, ad blockers, or plugins can interfere with the functionality of our application. You may want to disable these extras or try a browser without them.
Web browsers on mobile devices
The Pirsonal site hasn’t been designed to be mobile responsive. For a full experience, please browse our applications using a web browser on a computer.