Knowledge Base

How To Deactivate A Template

If you want to deactivate a personalized video template in Pirsonal, you’ll need to follow a few really simple steps.

In this article, you’ll learn how to deactivate a template.

A few concepts first

The Pirsonal platform allows you to make templates active or inactive with a click.

Templates set to an “On” or “Active” status can create personalized videos at any given time based on marketing automation workflows or as part of a batch campaign usually by uploading a CSV or XLS. Active templates are shown with a blue toggle button.

Templates set to an “Off” or “Inactive” status are templates that have been deactivated, which means that no videos can be created from them. This option is handy when you want to avoid a third-party to create personalized videos from a specific template or for any other operational reason. Inactive templates are shown with a grey toggle button.

Please note that inactive templates cannot be edited. This means that if you want to make any change to the template, you’ll need to activate the template first.

Turning A Template Off

By default, all personalized video templates in your account are active but you can change the status. To turn a template off or deactivating, follow these steps:

  1. Log in into your account
  2. Go to Templates
  3. Find the personalized video template you want to deactivate and click on the blue toggle button.
    how to deactivate a template in pirsonal
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